An important notice to our Malaysian Customers that are on Unifi and Streamyx. TM net have detected a fault on the South East Asia–Middle East-Western Europe (SMW4) submarine cable providing international data link to Europe. Customers on Unifi and Streamyx will experience slow connection and speeds to our VPN servers in Europe […]
For those of you whose ISP is Telekom Malaysia, we have been experiencing and receiving reports of intermittent connectivity and slowdowns since late last night till now. There appears to be no official announcement from TM as of yet.
It appears that the AAG fault that happened way back in early October has been finally restored after almost 2 months of repair. This probably explained the high loss and connectivity problems yesterday which was experienced by Malaysian users (and perhaps other users in the SE Asian region who are members of the […]
Malaysians especially those in West Malaysia would be familiar with the “Sudah Potong” campaign held by P1 a wireless Wimax broadband provider. For the non-Malaysian subscribers, “sudah potong” directly translates to “Have you cut it?” cutting off your existing fixed-line broadband system but also makes an innuendo implying circumcision which is a requirement […]
Following a tweet from @TMcorp, the repairs are expected to progress between 23-29 October. Customers are expected to face service degradation while accessing servers in… well, everywhere else. The original tweet as follows: Cable faults on AAG will b repaired by consortium mbrs frm 23-29Oct. Cust may exp svc degradn when accessg cntnt […]
Also, for those of you who usually likes to drop a phone call on Streamyx’s customer service, there’s a scheduled upgrade going on according to this. DATE TIME ACTIVITIES AREA AFFECTED SERVICE AFFECTED 3 – 7 October 2011 – Upgrading of customer service support system State of Kelantan, Terengganu, Kedah and N Sembilan […]
Faulty cables detected affecting internet traffic to the US as announced here. Telekom Malaysia Berhad (TM) wishes to inform its customers that TM and its consortium members have detected a cable fault on segment 2 of the Asia-America Gateway (AAG) submarine cable network between La Union in the Philippines and Lantau in Hong […]
I am not sure if many of you have noticed but over the past few months, users have been having their packages downgraded back to their original subscribed speeds. In the past, when you bought a 1.0 mbps connection from Streamyx, you’ll get a 1.5 mbps connection for no additional fees. This was […]