March 23, 2010

Dell really Fail? An unwelcome Alien

Remember my post about my Alienware M11X fiasco? On March 8, I received this e-mail which confirmed my cancellation: Dear Reuben, Thank you for contacting Dell Customer Service. As per your request, we have cancelled your order# [7044269]. Please allow 1-2 weeks for the payment to be cancelled and credited back to your […]
March 3, 2010

Dell Fail – Beware of Delayed Product Shipments and Cancellation Charges

I have been an ardent supporter of Dell in the past with all our company purchases going through Dell. Their support has been usually top notch and perhaps the best thing is that I can fully see the prices and customization options from the comfort of my own home. Compare this to HP […]